Privacy Policy | Mad Cheese

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OVERVIEW

Mad Cheese, LLC ("we," "us," or "our") operates this website and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

By visiting our site and/or purchasing something from us, you agree to the terms of this Privacy Policy.

WHAT INFORMATION DO WE COLLECT?

**Information you provide directly:** When you create an account, place an order, sign up for a subscription, download a digital product, or subscribe to our email list, we may collect: - Your name - Email address - Mailing and billing address - Payment information (processed securely through Wix Payments — we do not store your credit card details) - Account username and password - Communication preferences

**Information collected automatically:** When you visit our site, we automatically collect certain information including your IP address, browser type, pages visited, and general location data. This helps us understand how visitors use our site and improve your experience.

WHEN DO WE COLLECT INFORMATION?

We collect information when you: - Create an account or register on our site - Place an order or make a purchase - Subscribe to a monthly subscription plan - Download a digital product - Sign up for our email list - Fill out a form on our site - Contact us directly - Browse or interact with our website

HOW DO WE USE YOUR INFORMATION?

We use the information we collect to: - Process and fulfill your orders and subscriptions - Deliver digital products you have purchased - Send order confirmations and shipping updates - Send marketing and promotional communications to subscribers who have opted in - Respond to your questions and customer service requests - Improve our website, products, and services - Comply with our legal obligations

DO WE USE COOKIES?

Yes. Cookies are small files placed on your device that help our site recognize your browser and remember certain information — such as items in your shopping cart or your login status. We also use cookies to understand how visitors use our site so we can improve the experience.

You can disable cookies through your browser settings. Note that disabling cookies may affect some features of the site, including the shopping cart.

EMAIL COMMUNICATIONS

If you have opted in to receive marketing emails from us, we will send you recipes, product updates, board-building tips, and promotional offers. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email or by contacting us at info@madcheese.com.

We do not send marketing emails to anyone who has not explicitly opted in.

SUBSCRIPTIONS

If you purchase a subscription plan, we store the information necessary to manage your recurring billing and monthly deliveries. You may cancel your subscription at any time through your account dashboard or by contacting us at info@madcheese.com. See our Shipping & Returns policy for full cancellation terms.

THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer your personal information to outside parties for their own marketing purposes.

We do share information with trusted third parties who assist us in operating our website and fulfilling orders — including Wix Payments for payment processing and shipping carriers for order delivery. These parties are required to keep your information confidential and may only use it to perform services on our behalf.

Our site is hosted on Wix.com, which provides our e-commerce platform. Your data is handled in accordance with Wix's privacy policy, available at wix.com/about/privacy.

DATA SECURITY

Our website uses SSL encryption to protect data transmitted between your browser and our site. Payment information is processed securely through Wix Payments and is never stored on our servers. While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure.

YOUR RIGHTS

You have the right to: - Access the personal information we hold about you - Request corrections to inaccurate information - Request deletion of your personal information - Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@madcheese.com.

CHILDREN'S PRIVACY

Our site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

CALIFORNIA RESIDENTS (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at info@madcheese.com

CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Your continued use of the site after changes are posted constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us at:

Mad Cheese, LLC info@madcheese.com